FAQ
Frequently Asked Questions
We offer refunds only in the rare event of a wrong or damaged item being delivered. To request a refund, please contact us within 24 hours of delivery with photos and order details. Custom or used gemstone items are non-refundable.
All orders are processed within 24–48 hours.
Delivery across India typically takes 3–7 business days, depending on your location.
Shipping & Returns
•We offer Free Shipping across India.
•Cash on Delivery (COD) is available.
•Due to the nature of gemstones, we accept returns only if the item is incorrect or damaged. Please record an unboxing video for return eligibility.
We accept UPI, Credit/Debit Cards, Net Banking, and Cash on Delivery (COD).
•Your payment is 100% secure and encrypted.